The Truth about the Railways - The Hancock Report

Introduction

      Following the Beeching Report on the re-shaping of British Railways, it became obvious that a need existed to show that our railway system is run by people. That despite its enormous size and complexity, British Railways is a human organization, with human faults - and virtues. That it is aware of the problems of the travelling public, and their complaints - and is constantly working to improve its service and to put right things that go wrong.
      Thus it was decided to launch an advertising campaign which would amuse - but also inform. The objectives were to show some of the railway's past shortcomings in a humourous light, and also to say something about the tremendous efforts being made to establish British Railways as the finest in Europe.
      After many hours of discussion the Hancock Report was born. Anthony Aloysius Hancock was cast in the role of presenter of the public's complaints - with no holds barred! He turned out to be an excellent choice. Well-known as a comedian, Hancock had established a basically sympathetic personality, yet was also known as something of a grouser. He was exactly the man to put British Railways in their proper place!
      The situations chosen for illustration were those which often give rise to complaints. Cold wet stations, late trains, cuts in service, dirty carriages, and so on. Plenty of material for eight interesting advertisements. As a 'point de finesse' Dr Beeching himself was brought into the campaign to round it off at the end.
      As Tony Hancock had so many engagements the photographs had to be taken over a four day period during February 1963. You may remember the terrible weather! It was so cold the day that the Bank Holiday shots were taken that the photographer's cameras froze solid! There were plenty of laughs along the way and many of them were brought about by Hancock's irrepressible humour - just look at the perfect expressions in the first advertisement; the attendant on the Bristol Pullman was helpless with laughter! Other amusing events spring to mind; the faces of the carriage cleaners at Hampton Court when dustbins of rubbish were spread all over their nice clean floors; the anxiety of the Inspector at Waterloo when the arrivals board showed every single train to be 45 minutes late. It was hard work - but it was fun.
      The advertisements appeared and we waited to see what the response would be. It was good - extraordinarily good! And that's what prompted us to reprint the advertisements in this booklet. Many people asked us where they could get copies of the pictures. If you were one of these people - here you are! The Hancock Report! Complete and unabridged! We hope you enjoy it.

 

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